Pharma · AI
Generative AI adoption in non-technical teams
Context: 60-person operations team, no prior AI exposure.
Result: +38% time freed, 92% adoption 3x/week after 8-week program.
Lesson: per-persona use cases beat broad training every time.
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Banking · PMO
Agile PMO design for innovation projects
Context: mid-size Spanish bank, innovation backlog of 14 projects, no governance.
Result: 3 projects delivered Q1, exec dashboard live week 4, NPS PMO +42.
Lesson: visibility before scoring; quick wins before sophistication.
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Mentoring
Mentoring through a Director of Operations transition
Context: senior leader stepping into Director of Operations role.
Result: 9/10 milestones on 90-day plan, 2 hard conversations resolved, 360 feedback at close.
Lesson: sustainable leadership transitions require both PM rigor and human depth.
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